Last Updated: May 20, 2026

This Privacy Policy describes how Pure Stitch USA (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.purestitchusa.com.

1. Personal Information We Collect

We collect various types of information to provide and improve our services to you:

• Information You Provide Directly: This includes basic contact details (name, address, phone number, email), order information (billing address, shipping address, payment confirmation), and account information (username, password).
• Information Collected via Cookies: We automatically collect Usage Data about your interaction with our Site, including device information, browser type, IP address, and time zone.
• Information from Third Parties: We may receive information from service providers such as Shopify, payment processors (e.g., PayPal), and shipping partners.

2. How We Use Your Personal Information

We use your data for the following legitimate business purposes:

• Service Delivery: To process payments, fulfill orders, and send shipping notifications.
• Customer Support: To respond to inquiries and provide assistance.
• Marketing: To send promotional materials and targeted advertisements (you may opt-out at any time).
• Security & Fraud Prevention: To screen orders for potential risk or fraud and to protect our Site.

3. Sharing Your Personal Information

We share your information with trusted third-party service providers who help us operate our business. For example:

• Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here.
• Compliance with Laws: We may share your information to comply with applicable laws, respond to a subpoena, or protect our rights.

4. Your Rights and Choices

Depending on your location (such as California or the EEA), you may have the following rights regarding your data:

• Right to Access: The right to request a copy of the data we hold about you.
• Right to Deletion: The right to request that we erase your personal data.
• Right to Opt-Out: The right to direct us not to "sell" or "share" your personal information for targeted advertising.

To exercise any of these rights, please contact us at info@purestitchusa.com.

5. Cookies

We use cookies to improve your experience on our Site. You can control and manage cookies through your browser settings. However, removing or blocking cookies may impact your user experience.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Security

We implement industry-standard security measures to protect your personal information. However, please be aware that no method of transmission over the internet is 100% secure.