Last Updated: May 20, 2026

At Pure Stitch USA (www.purestitchusa.com), we are committed to providing reliable, transparent, and efficient shipping for all orders. This website is intended for customers in the United States, ensuring a customer-focused experience tailored specifically for this market.

1. Logistics & Fulfillment

To provide you with the most competitive prices and the latest curated designs, we ship directly from our international fulfillment centers. All orders are processed with the goal of ensuring a smooth and reliable delivery to your doorstep.

2. Delivery & Transit Time

The estimated delivery time for orders within the United States is 7–10 business days.

Note: Delivery times are estimates. While most orders arrive on schedule, delays may occur due to courier issues, weather conditions, or unforeseen regional circumstances outside our control.

3. Order Tracking & Support

Once your order has shipped, you will receive a shipping confirmation email containing a unique tracking link. This allows you to monitor your delivery status online in real-time.

If your item arrives damaged or incorrect, please contact us within 30 days at info@purestitchusa.com. For full details, please review our Refund & Return Policy.

4. Important Delivery Notes

• Customers are responsible for providing accurate and complete shipping information at checkout.
• Failed deliveries due to incorrect or incomplete addresses may result in additional charges for reshipment.
• Pure Stitch USA is not responsible for delays caused by courier services outside of our direct control.